FAQs

1. Simply browse the solutions by profession and add the required solution to your shopping cart. 2. At the checkout, you will set up an account with us, which will give you access to our Member Portal with documentation, updates and downloads. 3. Read the Agreement of Copyright terms and sign in the box provided. 4 Pay with credit card or PayPal. Once you have signed and paid, you will receive a a tax invoice by email and a brief introduction/information sheet. All the documentation, updates and guides are contained within the Member Portal – you must be logged in to view this content.

You will need to login to the Member Portal, which will enable you to view and/or edit documents, then download your files in either Word or pdf format.

You simply log into the member portal using the username and password created when you first sign up. You and your staff can log in, access all the documentation, and easily print/save or edit your practice administration forms. Members click here to read our detailed usage guide.

Contact techsupport@clinlegal.com.au and our team of technicians will help.

ClinLegal has been operating since 2011.

All of ClinLegal’s products are profession specific. ClinLegal primarily works with healthcare Practices throughout Australia, including: Dentists, Orthodontists, Dental Specialists, Medical Practices.

ClinLegal products and services include: Personnel Policy Manuals, Employee Handbooks, Job Descriptions, Hiring Guidelines and Resources, How To Guides, Employment Contracts.

ClinLegal’s products are designed for Practices throughout Australia that are governed by the National Employment System, so the products generally comply with the rules and regulations pertaining to the National Employment System. You then alter and personalise the documentation to meet the requirements of your Practice. At ClinLegal, we invest time and resources researching and updating the documentation to keep our products current. Our members have full access to the updated materials.

Our materials are updated on an as-needed basis. Updates are provided via our web based system, which you will be able to access for updating your documents.

Where legal advice is warranted, such advice is provided through separate engagement with the lawyers at ClinLegal. This service is not provided with the solutions and is an additional and separate contract.

After payment and signature, you will be able to access the documents immediately.

All of our documentation comprises templates that you will need to adapt to fit the needs of your Practice. We will be delighted to provide additional personalisation services as a separate service if required. This will incur further costs that are separate to your solution costs.

Not at all! When you place an order for one of our solutions you receive all the materials, support and services that come with that specific solution. We don’t believe in hidden charges or fees for our valued clients. Where a service would compliment the solution that you purchase we will recommend that to you. Any costs associated with any additional services and products will be detailed.

You will be able to access our How To Guides and short Quizzes with your membership. Our ‘How To’ Guides and Quizzes offer a range of practical advice and scenarios to help guide you through any difficult situations that may arise where managing people.